This is a fully remote position.
McGaw.io, a Marketing Technology & Marketing Analytics consultancy, is in search of a Senior Producer/Project Manager to join our team and work directly with our account leads and clients to drive positive business results and build strong relationships.
Our Mission at McGaw.io is to help companies of all sizes realize their customer data is their most valuable business asset. And we help them realize that through customer data infrastructure, high power analytics, marketing automation, personalization, and funnel optimization.
McGaw.io supports businesses with analytics, marketing automation, customer data platforms, data piping, websites, AB testing, and all sorts of marketing operations. As we derive insights from these technical efforts, we also inform & execute growth strategies that routinely move the needle for our clients.
Our track record is impeccable, and our leadership has supported some of the fastest-growing companies in the world. McGaw.io’s core client base sells online and has complex data and marketing practices that drive our team to dig deeper every day.
To enable clients projects to be delivered one time and on budget through proper project onboarding, team member scheduling, adherence to project timelines, and problem-solving all while staying calm under pressure.
Skills, talents, and experiences needed to create superior results.
Observable indicators to let you know you are performing well in this role.
As the Project Manager, you will work on the client services team. Your main focus will be to keep projects on schedule and profitable. That’ll happen by supporting account leads in turning strategic roadmaps and estimates into scheduled projects and tasks. As a supporting team member to account leads, you will be involved with creating the agendas for client meetings, helping prep things for the account lead for those meetings, and then will be responsible for taking all actions items from the meeting and getting those delegated, scheduled and added to the roadmap.
You’ll also be in charge of prioritizing work for employees and contractors across different projects. That includes scoping and estimating tasks based on past performance on similar projects and tasks. Also looking back at actual time spent to improve our scoping and estimating process. Our work is very technical and we work at an expert level in many complex areas. Past experience with projects in marketing and sales operations, website development, API integration, data analysis, or related areas, is recommended before applying to this role.
This is a data-heavy role. You will be the embodiment of one of our company values on the client services team: create transparency through data. In addition to traditional project management, you will be responsible for making sure the client services team stays data-driven. That will include leading the collection and analysis of internal data from Trello, Harvest (time tracking), and other systems, as well as incorporating client data to hold the team accountable for client KPI performance.
In your first 3 months, you will get up to speed on our project management process and take over PM responsibilities for all active projects. That includes making sure cards in Trello are written up with relevant details, assigned to the right people, and due dates are laid out in a way that aligns with Client roadmaps while maintaining a reasonable workload for people at McGaw. This work will feed into working with account leads to adjust 6-month roadmaps for all clients and help us with resource allocation so we know how many people we need to hire and how many new projects we can bring on.
In the next 3 months and beyond you will continue managing all clients and projects while holding yourself accountable to the observable indicators listed in bullets above. As part of that process, you will be helping project leads meet their observable indicators on all of their projects, and hold them accountable when they are going off course. We will also look to you for guidance on improving our process. That’ll include digging into the data we have available to make process and system improvements. You’ll analyze time logs from the team, card movements, and other historical events in Trello, and other data to find areas for improvement. This work is critical to creating transparency through data for the internal team.